Good hotel news

Read the latest news, opinions and articles from the Good Hotel Guide team

By Adam Raphael Recently I was given a wigging by a Professor of Strategic Management for failing to promise to deliver his copy of the Guide as quickly as he would like. His irate email was provoked by a message saying his ordered copy of the 2017 edition would be dispatched within five working days…. Read more

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By Adam Raphael Earlier this year The Guide decided to inspect a luxury boutique hotel with prices to match. Bed and breakfast cost more than £200 per room. When our anonymous inspector telephoned, saying she was bringing a friend and requesting twin beds, she was told that the only option was an extra bed at… Read more

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By Adam Raphael The Good Hotel Guide is a guide for readers. Neither payment, nor hospitality, nor advertising are accepted for an entry in the print edition. But the Guide’s mission is also to promote outstanding hotels, inns, and B&Bs. Last month, we held our first GHG hotel forum at THE PEAR TREE AT PURTON,… Read more

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By Adam Raphael The Guide has much to celebrate in this, its 40th anniversary year. An attractive new WEBSITE, improved communication with readers and hotels, and the biggest direct sales of the print edition for seven years. But we are still reaching only a tiny fraction of travellers who would benefit from our advice on… Read more

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‘On entering the hotel we saw two men talking in the bar alongside the reception area, which was empty. They clearly saw us there waiting for service, but nothing happened. We used the phone on the reception desk for “Assistance”, which made another phone on the desk ring. One man sauntered to behind the reception… Read more

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By Adam Raphael Why do singles get such rotten deals from hotels? Easy answers there are none to this frequently voiced complaint. But it would help if hoteliers paid more attention to the woes of singletons. All too often they feel they are regarded as a nuisance. ‘I am becoming increasingly exasperated by being treated… Read more

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by UK Online Editor, Bonnie Friend My partner, Guy, and I are currently in the throes of planning our wedding. We, probably like most people, have been determined from the start that we would like ours to be a little bit different, and that is harder than you might think to achieve, not least because… Read more

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By Adam Raphael TripAdvisor, Twitter, Facebook, and Google dominate the world’s communications with little accountability as to how they conduct their business. When President Obama described the internet as ‘the wild west’, it was an admission that Governments around the world are far behind the curve in controlling these internet giants. It is time that they were brought to heel…. Read more

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By Adam Raphael An order for 50 copies of the Guide came last month from THE ANGEL HOTEL in Abergavenny, an excellent family-run Welsh hotel. On checking, I was surprised to see that the hotel had ordered an identical number of copies two months previously. I telephoned questioning whether this was an error only to be told that it was no mistake—all the… Read more

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